OUR POLICY
CANCELLATION AND REFUND POLICY: Cancellation of a booking by a client requires written notice . Cancellations made 90+ days in advance will receive a complete refund less a $100 per person administrative fee. Cancellations made 60-89 days before the scheduled trip date will be refunded the entire trip price, less the initial deposit. Cancellations made 31-59 days before the trip date will be refunded 50% of the trip price. Cancellations made less than 30 days before the trip date will receive no refund. In the very rare instance that Routed L.L.C. is forced to cancel a tour for any reason a full credit will be applied to another tour or departure date, OR a full refund (including the initial deposit) will be issued, as you wish. This refund shall constitute Routed L.L.C. sole compensatory responsibility: We cannot be held responsible for any additional or incidental costs that may result (nonrefundable flights, etc).
TRAVEL INSURANCE: Travel insurance, including coverage for health, accident, emergency evacuation, accidental death, baggage loss, and trip cancellation, is required for all trip participants. If you must cancel your tour for any covered reason (illness, injury, death of family member, etc), trip cancellation insurance will reimburse you. Inexpensive policies of this sort are routinely issued by most travel and insurance agencies, or you can contact an insurance company such as Travel Guard , tel. 800-826-1300, www.travel-guard.com .
RESPONSIBILITY AND ASSUMPTION OF RISK: While safety is our constant concern, all clients (and the security of their personal property) are at all times participating solely at their own risk. Adventure tours such as those offered by Routed L.L.C. contain inherent risks, and your participation in this tour signals your explicit acknowledgment and acceptance of these risks, and of your own personal responsibility for the safety and well being of yourself and your belongings. Routed L.L.C., its ownership, management, hosts, employees, associates, or its agents will not be liable under any circumstances or in any respect for any personal injury, illness, accidental death; or loss, theft, or damage of any personal property. Your signature and payment of the tour price additionally constitutes your legal acceptance of these terms.
DISCLAIMER: Variable and unforeseeable weather and road conditions and other factors beyond our control mean we cannot absolutely guarantee that the advertised itinerary will be precisely followed. While every reasonable effort will be made to adhere to the plan as outlined, Routed L.L.C. cannot be held responsible for deviations from or alterations to the advertised itinerary and program, and under no circumstances will refunds in part or whole be issued due to any program alterations. If something unforeseen does occur, we ask for your patience and understanding as we do our best to improvise.